Privacy
Our customers trust us to keep their data secure and confidential. We take privacy and security seriously and work constantly to ensure that trust is well-founded. The following applies to https://games.teamretro.com/ — our free online Icebreaker Games platform.
Icebreaker Games is built and operated by the team behind TeamRetro. Our broader data-handling practices are covered in the TeamRetro privacy policy; the page below covers what's specific to Icebreaker Games.
Have questions? Email us at privacy@teamretro.com or security@teamretro.com.
Data we collect and store
Session data (temporary)
- Game session settings (game type, configuration, status)
- Game-specific content (responses, positions, votes, statements)
- Real-time presence information (who's online or offline)
Participant information (temporary)
- Display name you provide
- Avatar selection and color preference
Local storage (your device only)
- Participant ID for session continuity
- Your display preferences (name, avatar, color)
How we handle your data
Real-time synchronization
- All session data is synchronized in real time through Ably LiveObjects
- Data is transmitted over secure WebSocket connections
- Each session uses a private channel accessible only to participants
No permanent storage
- Game sessions are ephemeral — data exists only during active sessions
- No user accounts or long-term data retention for participants
- Session data is automatically cleaned up after 90 days of inactivity
Data isolation
- Each session operates in a completely isolated private channel
- Session IDs are randomly generated for security
- Participants cannot access data from other sessions
Third-party services
AWS (static content hosting)
- Serves static application content
Ably (real-time infrastructure)
- Handles real-time data synchronization, WebSocket connections and temporary data persistence (Ably LiveObjects)
- Data is transmitted through Ably's secure infrastructure
- Subject to Ably's privacy policy and security measures
Anthropic (AI content generation)
- Used to generate facilitator-prompted content like quiz questions or icebreaker prompts
- Only the facilitator's prompt seed is sent — no participant content, names, or session data
- See the AI page for details on how we use AI
Error monitoring (Rollbar)
- Collects technical error information to improve app reliability
- No personal data is included in error reports
- Used solely for debugging and performance optimization
Analytics (Plausible)
- Privacy-focused analytics without personal data collection
- Tracks general usage patterns to improve the application
- No cookies or persistent tracking
Your privacy rights
Data control
- You control what information you share (name, avatar selection)
- You can leave sessions at any time
- Local preferences can be cleared through browser settings
No tracking
- We don't track you across sessions or websites
- No persistent user profiles or behavioural tracking
- Session participation is anonymous by default
Security measures
Secure transmission
- All data is encrypted in transit using industry-standard protocols
- WebSocket connections use secure authentication
- Private channels ensure data isolation between sessions
Access control
- Sessions require knowledge of the specific session ID to join
- Participant authentication through secure relay endpoints
- Automatic session cleanup prevents data accumulation
Data retention
Session lifetime + 90 days
- Data exists only for the duration of game sessions plus 90 days
- Automatic deletion 90 days following last activity
- No long-term storage of session content or participant responses
Local data
- Only participant preferences are stored locally on your device
- You can clear this data through browser settings at any time
- Local data is never transmitted to other participants
This privacy-focused approach ensures your game sessions remain confidential while enabling seamless real-time collaboration.